Shipping & Returns
Shipping Policy
Items will usually ship within 1 to 3 business days. Free shipping on orders over $25.
Return Policy
You can return the product purchased from this webpage for a full refund of the purchase price within 30 days. To return the product, you first must obtain a Return Merchandise Authorization number (RMA) from customer service by emailing info@mysuccus.com. Clearly include the RMA number on the outside of the package. All returns must be received within 15 days from the initial email. You are responsible for the return shipping cost. Any shipment that is returned without an RMA number may not be eligible for a refund. Once our warehouse receives the package and checks the product, we will issue you the appropriate refund (or cancellation). Please allow up to 15 business days after we receive your returned product for refunds to be reflected on your card statement.
Once you have obtained your RMA please send the product back to:
Succus LLC
250 W Lake Mary Blvd Suite 3011, Lake Mary, FL, 32773
Additionally, please note the following:
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All refunds will be processed to the original card used for the purchase.
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All returns are subject to a $4.95 Return Product Fee (RPF)